There are three ideas that sit at the centre of everything we build. What dementia actually asks of the people around it. Why personalization — the thing the whole tech industry chases — is the wrong target for emotional moments. And what emotional AI looks like when it’s designed to know when not to respond.
Subscribe · Share with someone who is caring for a person living with dementia.
“Personalization asks: who are you? Presence asks: what do you need from me right now?” · “The most important capability of a care system is knowing when not to respond.” · “We are not building intelligence. We are building
Subscribe · Share with someone who is caring for a person living with dementia.
“Personalization asks: who are you? Presence asks: what do you need from me right now?” · “The most important capability of a care system is knowing when not to respond.” · “We are not building intelligence. We are building
